MedPathX Email Communications


What Emails You May Receive

When you opt in to MedPathX email communications, you may receive the following types of emails:

Multi-Factor Authentication (MFA) Codes — One-time verification codes for secure account access

Case Dispatch Alerts — Notifications when new aviation transport cases matching your fleet become available

Transport Status Updates — Updates on the status of cases you are involved with


Email Frequency

Email frequency varies based on your activity and notification preferences. MFA codes are sent only when you log in or perform sensitive actions. Case alerts depend on case volume and your availability settings.


How to Opt Out

Click the Unsubscribe link at the bottom of any email, or manage your preferences in your account settings.


Your Consent

Consent to receive email communications is not a condition of using MedPathX services. You may opt out at any time without affecting your ability to use the platform.


Privacy

Your email address is used solely for the purposes described above and for account management. We do not share your contact information with third parties for marketing purposes. For full details, see our Privacy Policy.


SMS Communications

For information about our SMS text message program, see our SMS Terms.


Contact Us

For questions about our email program or to request assistance with your communication preferences, please contact us at support@medpathx.com.


Last updated: May 2026